Shipping & Delivery Policy

Effective Date: March 10, 2026

At Fatouma LTD, we provide digital products only. No physical items will be shipped to your address.

Digital Delivery

Once your purchase is successfully completed, your product will be delivered electronically. You will receive access details, download instructions, or the purchased digital content by email.

Delivery Time

Delivery is typically instant and sent immediately after payment confirmation. In some cases, email delivery may take a few minutes depending on payment processing or email provider delays.

Please Check Your Email

After purchase, please check:

• Your inbox
• Your spam or junk folder
• Your promotions folder (if applicable)

Incorrect Email Address

It is the customer’s responsibility to provide a valid and correct email address at checkout. We are not responsible for delivery issues caused by an incorrect or misspelled email address entered by the customer.

Need Help?

If you do not receive your order within a reasonable time, please contact us and we will be happy to assist you.

Fatouma LTD
61 Bridge Street, Kington, Herefordshire, HR5 3DJ